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FAQs

Where do you deliver?

We currently deliver to the Continental U.S. including Alaska and Hawaii.

 

When will I receive tracking information?

Once your order has shipped, an email will be automatically generated and sent to your email address. Be sure to check spam folder.

 

I never received my shipping email.

Shipping emails are automatically generated, and should be received immediately. Be sure to check spam folder.

 

When will my package ship?

Packages typically ship within 48 hrs of purchase. Please note that there may be a 1-day delay during weekends and holidays.

 

How long does it take to receive my shipment?

Depending on your location, it can take between 2-7 business days after your package has shipped. However, this may vary depending on carrier work load.

 

Who fulfills your orders?

Our main courier is USPS Priority Mail. However, in certain cases we may choose another source at our own discretion.

 

What's your refund/ return/ exchange/ shipping policy?

Please see our refund policy page.

 

What payment methods do you accept?

We accept Visa, Mastercard, Discover, American Express, and Paypal Express checkout.

 

We apologize if your question wasn't answered here. For further assistance please refer to our contact us page.

 

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